Buffer is best known as a scheduling tool to help marketing teams schedule content on social media, but with the acquisition of Respondly, it signaled a plan to expand its repertoire to also cover customer service users. One of Buffer’s claims to fame is its policy of radical openness, which continued in its process for making its […]
Social marketing company Nanigans announced today that it’s launching support for Twitter. Nanigans is best known as a Facebook ad automation tool, but CEO Ric Calvillo said last year that one reason for raising the company’s $24 million Series B was to expand beyond Facebook. He’s also started to make good on that by launching on […]
Apple has expanded its presence on Twitter, adding an English-language general support channel — called simply @AppleSupport — which it says will be tweeting out tips and tricks, as well as offering to help users with any Apple-related questions they may have. “We’re here to provide tips, tricks and helpful information when you need it most, and if […]
This year, more money will be spent on political ads – $11.4 billion – than ever before. According to Borrell Associates around $1 billion of that will be spent on digital media, and half of that on social media. Compare that digital media spend to the $22.25 million spent in 2008, and you’ll see a […]
Twitter Moments, the feature that’s meant to highlight the best of Twitter in a more magazine-like format, has so far failed to incite further user growth, as was initially hoped. But the company is continuing to develop and improve the experience, which offers collections of tweets and associated media content in a separate tab in Twitter’s […]
Alan Dunn Crunch Network Contributor Alan Dunn is the managing director of NameCorp and a senior digital naming expert and brand consultant. More posts by this contributor: How to join the network New domain extensions have accumulated some pretty big numbers over the last couple of years. Collective registrations for the new GTLDs (generic top-level […]
Harry Stebbings Crunch Network Contributor Harry Stebbings is the founder and host of The Twenty Minute VC , an independent podcast focused on venture capital. More posts by this contributor: How to join the network For the small minority who are not aware, Lowercase is the the fund started by Chris Sacca with $8.4m and […]
Twitter today rolled out a change that will make it easier for users who switch between its desktop application TweetDeck and its website, by no longer requiring users to log in to TweetDeck separately. That is, if users have the Twitter website open and are already logged in, they’ll be able to skip the log-in […]
Despite reports to the contrary, Twitter’s new algorithmic timeline, announced last month, has only now reached all of Twitter’s user base. That being said, the company does have some early data on how well this updated timeline experience has been performing so far. According to the company, few users are choosing to opt out of having their tweets sorted for them […]
Has Twitter reversed course on plans to increase the character limit on tweets? That’s what you might think when reading the press coverage of Twitter CEO Jack Dorsey’s appearance on The Today Show, but I’m not convinced that there was really a big change of heart. You may recall Re/code’s report in January that Twitter […]